Privacy Statement
At
ekjco, we know that your privacy is important
to you. We have developed this extensive privacy statement to express
to you that its important to us too. You can be assured that your
private information will never be sold or divulged without your
express permission.
Information
Collection and Use
ekjco
is the sole owner of the information collected on this site. We
will not sell, share, or rent this information to others in ways
different from what is disclosed in this statement. ekjco
collects information from our users at several different points
on our website.
We
request information from the user on our order form. Here a user
must provide contact information (like name and shipping address)
and financial information (like credit card number, expiration
date). This information is used for billing purposes and to fill
customer's orders. If we have trouble processing an order, this
contact information is used to get in touch with the user.
We
request information from the user on our support form. Here a
user must provide contact information (like name, e-mail and domain
name). This information is used to provide support for the customer.
If we need more information to troubleshoot or clarify the problem,
this contact information is used to get in touch with the user.
A
cookie is a piece of data stored on the user's hard drive containing
information about the user. Usage of a cookie is in no way linked
to any personally identifiable information while on our site.
Once the user closes their browser, the cookie simply terminates.
For instance, by setting a cookie on our site, the user would
not have to log in a password more than once, thereby saving time
while on our site. If a user rejects the cookie, they may still
use our site. The only drawback to this is that the user will
be limited in some areas of our site. For example, the user will
not be able to participate in any of our Sweepstakes, Contests
or monthly Drawings that take place. Cookies can also enable us
to track and target the interests of our users to enhance the
experience on our site. Some of our business partners use cookies
on our site (for example, advertisers). However, we have no access
to or control over these cookies.
We
use IP addresses to analyze trends, administer the site, track
user's movement, and gather broad demographic information for
aggregate use. IP addresses are not linked to personally identifiable
information.
We
will share aggregated demographic information with our partners
and advertisers. This is not linked to any personal information
that can identify any individual person. We use an outside shipping
company to ship orders, and a credit card processing company to
bill users for goods and services. These companies do not retain,
share, store or use personally identifiable information for any
secondary purposes. We partner with another party to provide specific
services. When the user signs up for these services, we will share
names, or other contact information that is necessary for the
third party to provide these services. These parties are not allowed
to use personally identifiable information except for the purpose
of providing these services.
This
Web site contains links to other sites. Please be aware that we,
ekjco, are not responsible for the privacy
practices of such other sites. We encourage our users to be aware
when they leave our site and to read the privacy statements of
each and every Web site that collects personally identifiable
information. This privacy statement applies solely to information
collected by this Web site.
If
a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address.
From
time-to-time our site requests information from users via surveys
or contests. Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or not to
disclose this information. Information requested may include contact
information (such as name and shipping address), and demographic
information (such as zip code, age level). Contact information
will be used to notify the winners and award prizes. Survey information
will be used for purposes of monitoring or improving the use and
satisfaction of this site.
If
a user elects to use our referral service for informing a friend
about our site, we ask them for the friend's name and email address.
ekjco will automatically send the friend
a one-time email inviting them to visit the site. ekjco
stores this information for the sole purpose of sending this one-time
email. The friend may contact ekjco
at support@ekjco.com to
request the removal of this information from our database.
This
Web site takes every precaution to protect our users' information.
When users submit sensitive information via the Web site, your
information is protected both online and off-line. When our registration/order
form asks users to enter sensitive information (such as credit
card number and/or social security number), that information is
encrypted and is protected with the best encryption software in
the industry - SSL. While on a secure page, such as our order
form, the lock icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed
to un-locked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive
information online, we also do everything in our power to protect
user-information off-line. All of our users' information, not
just the sensitive information mentioned above, is restricted
in our offices. Only employees who need the information to perform
a specific job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable
information. ALL employees are kept up-to-date on our security
and privacy practices. Every quarter, as well as any time new
policies are added, our employees are notified and/or reminded
about the importance we place on privacy, and what they can do
to ensure our customers' information is protected.
We
send all new members a welcoming e-mail to verify password and
username. Established members will occasionally receive information
on products, services, special deals, and a newsletter. Out
of respect for the privacy of our users we present the option
to not receive these types of communications. Please see our
choice and opt-out below.
We
also send the user site and service announcement updates. Members
are not able to un-subscribe from service announcements, which
contain important information about the service. We communicate
with the user to provide requested services and in regards to
issues relating to their account via e-mail or phone.
Correction/Updating
Personal Information
If
a user's personally identifiable information changes (such as
your zip code), or if a user no longer desires our service, we
will endeavor to provide a way to correct, update or remove that
user's personal data provided to us. This can usually be done
by emailing our Customer Support.
Our
users are given the opportunity to 'opt-out' of having their information
used for purposes not directly related to our site at the point
where we ask for the information. For example, our order form
has an 'opt-out' mechanism so users who buy a product from us,
but don't want any marketing material, can keep their email address
off of our lists. Users who no longer wish to receive our newsletter
or promotional materials from our partners may opt-out of receiving
these communications by replying to unsubscribe in the subject
line in the email or email us at support@ekjco.com.
Users of our site are always notified when their information is
being collected by any outside parties. We do this so our users
can make an informed choice as to whether they should proceed
with services that require an outside party, or not.
If
we decide to change our privacy policy, we will post a notification
of the change on our Homepage, www.ekjco.com
, so our users are always aware of what information we collect,
how we use it, and under what circumstances, if any, we disclose
it. If at any point we decide to use personally identifiable information
in a manner different from that stated at the time it was collected,
we will notify users by way of an email. Users will have a choice
as to whether or not we use their information in this different
manner. We will use information in accordance with the privacy
policy under which the information was collected.
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